When you purchase online you have a statutory right to return unopened goods (other than perishable or customised) up to 14 days after receiving your order: this is the cooling off period. We can change or cancel an order up until it is dispatched. If the order has been dispatched, you can return the unopened goods to us and we will organise a refund (excluding delivery cost). Memory cards and software must be in their sealed packaging. The product must not have been used or installed or had any data inputted.
In addition to this cooling-off period, you can return any item unopened and in its original packaging within 28 days of receipt for credit or exchange. We can change or cancel an order up until it is dispatched. If the order has been dispatched, you can return the goods to us and we will issue a credit or exchange (excluding delivery cost).
Exceptions to this are goods which are made to your specifications – ie special order
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